01-29-2014 04:32 PM
I'm having issues with the paper not 'gripping' and I keep getting an 'out of paper' message. The only way to keep it running is to keep it full to the top and then it happens again after 10 prints. Any suggestions?
02-16-2014 06:27 PM
Hello,
Please visit the following webpage to run through a roller cleaning, which may resolve the issue you are having:
If the issue persists, please reach out to our technical support team at http://bit.ly/Phone_Support for further support.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
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