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Posts: 1
Registered: ‎03-16-2017

Cannon MX490 Landscape Printing Issue

I have a Cannon MX490 Printer and after a firware update to Ver 4.00 the printer will not print landscape in black.  It will only print in yellow or red. 

Posts: 1,336
Registered: ‎07-08-2013

Re: Cannon MX490 Landscape Printing Issue

Hi, qaanderson!

So that the Community can help you better, we need to know exactly which apps you're trying to print from, along with whether portrait-oriented printouts are coming out correctly. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at

Thanks and have a great day!

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