10-23-2017 05:54 AM
Suggestion re checking Print heads to see if Bent may work for some and obviously I hope it does. The fact is though that there are so many posts where no Fixes work, that the main issue is clearly an error in the software which reports the Problem, and prevents ANY fourther use of the Printer.My latest communication from Canon advises 1) the Settlement of the Class Action Suit in US does not have any bearing on UK Market, and 2) they have offered 20% off price on any Printer purchased from theit own site, with a Code to action, but cannot be used with any offer already available; (thay have £30 discounts on some of range). The 20% is worthless, the discount only reduces the price to that available through most Shops and on-line retailers.
The offer is I suggest tacit acceptance they know it is a problem. Does anyone know if there is a UK equivalent to US Class Action Law Suit? Canon obviously only respond to legal action, widespread dissatisfaction and a very bad reputation in the Market place doesn't bother them at all.
11-09-2017 01:49 PM
This printer was perfectly fine until this message. I have tried all the recommended solutions and looked into replacing the printer head and I see prices ranging from $300+ and $40. I am skeptical of any other brand than Canon and don't need to waste money if it isn't going to solve the issue. Has anyone successfully replaced the printhead and solved the issue with the U052 error?
11-09-2017 02:04 PM
I bought an MG6800 Canon printer new for less than $50, partially because it used the same printhead and partially because I still have several unused ink cartridges that I wasn't ready to throw away. I swapped print heads and got the same message. I'm convinced that this problen can not and WILL not be fixed by Canon. Don't waste your time or money trying to replace the print head. It still won't work. Good luck.
11-18-2017 06:38 PM
I was about to buy an MX922 printer this week, as it received great reviews from several sources. But after discovering this crazy printhead error that seems to be common in many of Canon's printer models, I'M GONNA PASS.
I've used Canon cameras for ages, and haven't had significant issues. But man....HEY CANON! FIX YOUR PRINTHEAD ISSUE INSTEAD OF PASSING THE HASSLE ONTO YOUR CUSTOMERS!!!
Seriously.....I'm so glad I came across this forum thread. Shame on you, Canon.
There's no way I'm gonna take a chance with your printers.