03-18-2017 01:25 PM
March 18, 2017 - still has this issue. Printer and all its parts worked fine, then during the middle of a print job, got the U052 incorrect print head message. Tried the tips but they did not work. Parts are good, it's the software that is failing. Probably an easy fix but why Canon won't fix it is puzzling. If they think i will just go buy another Canon printer, they are sorely mistaken.
03-20-2017 04:50 PM
Another very dissatisfied MP610 owner with a U052 wrong printhead error. Replacement printhead bought and installed - no difference. Locked out of other scan functions etc.
Just posting to add my voice. I thought I was buying premium, reliable quality with Canon. I will certainly never be doing so again and will be recommending against to friends and family at every opportunity.
03-25-2017 03:33 PM
I have a Pixma MX 715. I print a sheet just fine. Next print job aI had this frustrating and EXPENSIVE error. I attempted the so-called "solutions". As expected, they did not work. This fault is not cause by incorrect cartridges or heads - note that between the print job that worked fine and the one that failed, I have not touched the heads and the first job was fine.
This is an EXPENSIVE error as I cannot easily afford to replace my printer as it's out of warranty.