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New Contributor
Posts: 2
Registered: ‎03-08-2015

Brand new MX922 printer not working

Hi,

 

I've bought the Canon printer pixma MX922 from amazon, brought it to Brasil in the checked baggage of an AA flight.

 

Unfortunatelly, when I tried to turn it on here in Brasil, I could never get it to print anything.

 

Everytime I turn it on, I get the error code 6000 or the error 6001. I already looked everywhere to see if there is any object in the line feed path, but found nothing. It never printed any page, so there can not be a paper jam.

 

The first times I turned it on, I got the error C000 also, besides, 6000 and 6001, and could reach the cleaning step of the initial setup. However, now I only get these 6000/1 errors.

 

What should I do?

New Contributor
Posts: 2
Registered: ‎03-08-2015

Re: Brand new MX922 printer not working

Anyone?

New Contributor
Posts: 3
Registered: ‎03-15-2017

Re: Brand new MX922 printer not working

Same here. We should be refunded.
New Contributor
Posts: 3
Registered: ‎04-14-2017

Re: Brand new MX922 printer not working

I advise anyone getting this type of error sequence to return the MX922 immediately for a refund... Canon abviously has a design or manufacturing proble, and they haven't solved it for YEARS!

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