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New Contributor
Posts: 1
Registered: ‎08-14-2017

powershot sx420is

I have a powershot sx420is that I'm having trouble connecting to my android phone. I can get the two to connect but withen 10 secounds they disconnect, with the camera saying camera disconnected. I'm trying to use this for the upcoming eclipse, so time is running out. Please help.

Frequent Contributor
Posts: 107
Registered: ‎02-11-2016

Re: powershot sx420is

First is wifi and nfc on android is enabled. Press slightly the camera nfc and bring phone closer to nfc to transfer data, a sound is heard if there is connection. Disconnection is issue of wifi. See manual for remote operation.
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Product Expert
Posts: 777
Registered: ‎10-16-2012

Re: powershot sx420is

Hi Dasteve,

 

Thanks for posting.

 

Because this is a time-sensitive matter, I recommend contacting our Technical Support Team. For contact options, please use this link: http://Canon.us/ContactCF

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