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New Contributor
Posts: 1
Registered: ‎03-15-2016
Accepted Solution

how do you connect canon powershot g5x via wifi to computer?

I am unable to connect via wifi, need help.

Moderator
Posts: 152
Registered: ‎11-03-2015

Re: how do you connect canon powershot g5x via wifi to computer?

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what operating system (Windows Vista/7/8 or Mac OS 10.X) you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

Any other details you'd like to give will only help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks!

New Contributor
Posts: 1
Registered: ‎01-30-2017

Re: how do you connect canon powershot g5x via wifi to computer?

Hi

 

How do I kick start in setting up the wifi connection between my macbook and my g5x?

I'm running under OS X Yosemite v10.10.5.

 

On another note - I was wondering if hybrid-auto video/images are supported in mobile phones ie. iphone 5? I tried transferring mine but it kept failing on me.

 

Cheers,

Mar

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Frequent Contributor
Posts: 27
Registered: ‎01-24-2017

Re: how do you connect canon powershot g5x via wifi to computer?

I would like to point out that in other threads in this forum Canon product experts have confirmed that Canon cameras do not connect wirelessly to Mac computers running on macOS 10.11 El Capitan and macOS 10.12 Sierra because Canon Wireless CameraWindow application is not compatible with macOS.

 

Canon states in its own software release notes for the latest CameraWindow DC 8.10.10b update: „Wi-Fi connection is not available with 10.11/10.12“ (quote).

 

The Canon web site also list all recent CameraWindow software updates for macOS 10.11 El Capitan and macOS 10.12 Sierra as incompatible! https://www.usa.canon.com/internet/portal/us/home/support/self-help-center/canon-software)

 

Canon Wireless CameraWindow software has been incompatible with macOS since macOS 10.11 El Capitan was released in 2015. Smiley Sad

 

Canon is wasting the time of thousands of its customers as Canon does not make it clear at the time of camera purchase that Canon cameras do not support  wireless connection to Mac-computers. Smiley Sad

 

There is still no clarification from Canon about when OS El 10.11 El Capitan and 10.12 Sierra will be supported, - or if the company will ever support mac OS in this matter. Smiley Sad Smiley Sad Smiley Sad

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