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New Contributor
Posts: 2
Registered: ‎11-08-2017

Powershot SX530 HS Won't connect to Camera Connect app on Google Nexus 5X

I've used this app before while out hiking two months ago, but haven't had a need to use it since until now. I'm trying to connect to my phone again, and I've got my phone and the camera on my local WiFi (not using the built-in access point, tho I was trying that originally). I'm stuck on the screen that says to open the app on my device, then, after some wait, I get the message "Device not found" on my camera. The app is open on my phone, and the easy connect guide is waiting for my camera to connect. I'm stuck here and can go no further! Please help!

Frequent Contributor
Posts: 116
Registered: ‎02-11-2016

Re: Powershot SX530 HS Won't connect to Camera Connect app on Google Nexus 5X

Power off the modem/router then on again. Use NFC on phone to transfer image.

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New Contributor
Posts: 2
Registered: ‎11-08-2017

Re: Powershot SX530 HS Won't connect to Camera Connect app on Google Nexus 5X

I'll give that a shot! Thank you.
Product Expert
Posts: 813
Registered: ‎10-16-2012

Re: Powershot SX530 HS Won't connect to Camera Connect app on Google Nexus 5X

Hi Zombeatrice,

 

Thanks for posting.

 

Your camera uses an ad hoc connection to transfer images to Android and iOS devices, so no infrastructure (i.e. your Wi-Fi network) is required.

 

For a step-by-step guide for connecting your camera, please click here.

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