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Moderator
Posts: 946
Registered: ‎07-08-2013

Re: Powershot S110 cannot connect to Mac via Wifi

Hi, John!

So that the Community can help you better, we will need to know exactly which version of Mac OS X is running on your Mac Mini.. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://usa.canon.com/support or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks and have a great day!

Occasional Contributor
Posts: 11
Registered: ‎06-25-2015

Re: Powershot S110 cannot connect to Mac via Wifi

In addition to John's question, would it be possible to get a response to mine?

 

First two posts in this thread contain description of error, camera model, computer model. OS version, Canon CamerWindow version, WirelessCamera Service Version, ImageBrowser EX version.

 

When I received a boilerplate response, I posted photos of the Powershot's screen and computer error messages in the hopes a pictoral description would help.

 

I think Richard's response to Todd308 might have addressed my issue (the software has not been updated and simply won't work). I was unclear if "our camera cannot communicate wirelessly with your camera" was a typo or referring to something else however.

 

In any case, I can't think of any further information to provide beyond what I already have. Let me know if there's anything else that would help. Would love to know if this feature can work as described by Canon.

Product Expert
Posts: 673
Registered: ‎10-16-2012

Re: Powershot S110 cannot connect to Mac via Wifi

Hi Rutlap,

 

Thank you for posting.

 

You may transfer images to your computer using the Image Sync. For step-by-step information, please click here.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
New Contributor
Posts: 1
Registered: ‎02-10-2017

Re: Powershot S110 cannot connect to Mac via Wifi

Having been a Canon user for more than 40 years and currently own a 6D, 7D G5x and a S110, i do not understand how Canon has the Gaul to sell products with WiFI capabilities and not work on a Mac platform. The G5X works - hooray! the S110 is a complete disaster. Why doesn't understand this end user frustration.  

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