01-28-2017 09:42 AM
Do you mean Canon EOS software (not recommended as per Canon) or Camera Window (installed, but defunct due to inability to connect via Wifi)? Image Transfer Utility is installed but will not open when prompted for love nor money. It is a dead piece of software.
01-28-2017 10:26 AM
I mean this bundle of stuff, which is what Canon tell you to download.
I installed this lot and then the USB cable lets the PC see the camera. (its a bit picky however, I find that not all USB cables work)
And then, following the steps I outlined on 01-15-2017, the WiFi also connects.
Both methods bring up the Canon in Windows Explorer - - I can't do anything with CameraWindow at the moment. When I connect wiht WiFi I get an error message saying that 'the connected camera is not supported by this software'. Despite that, the Canon pops up in Explorer, and that's good enough for me.
(I have seen Camera Window and the Transfer Utility working but today they do not want to and I don't have time or patience to figure why at the moment.)
09-29-2017 09:28 AM
This is the fix that worked for me when facing exactly the same issue on Windows 10 - 64bit when trying to connect my Powershot SX60 HS via wifi.
Same issue - Manual is missing a steps to "Add Device" when you see the Camera appear within explorer (Windows 10). You need to click on Add Device to install the driver. I believe in Windows 7 it auto installs the driver but seems this doesn't happen in Windows 10, and it needs to be installed manually).