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Registered: ‎04-06-2018

Powershot A3400 IS: unable to detect camera

For some strange reason, I can no longer upload my photos. The screen for transferring photos does not appear. I tried to connect to the camera through the image browser, but it says it cannot detect the camera.  I downloaded the updated image browser but that did not help.

 

I am using the same USB cord and port that I always have, and which worked as recently as two weeks ago. When I plug the camera in, then plug it into the USB port, it does not show as a drive on Windows Explorer.

 

On my old desktop which runs Vista, I put in the software disk but when I run it I get: D:\software\install\UniversalInstaller.exe "not a valid Win32 application". (The desktop is 64 bit)

On a laptop with Win7, when I try to run the software I get:  D:\software\install\UniversalInstaller.exe "Error performing inpage operation."

 

Any suggestions?

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