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New Contributor
Posts: 2
Registered: ‎08-24-2017

My Power Shot SX 530 hs will not shoot video.

When I turn the dial to the video camers icon and press the shutter button it just takes still shots.

Moderator
Posts: 1,007
Registered: ‎10-25-2012

Re: My Power Shot SX 530 hs will not shoot video.

Hi bfairless!

 

Thanks for reaching out to Canon USA, we're happy to help!

 

While this might seem counterintuitive, your camera is actually functioning properly. The shutter button on your camera is only for taking photos. To initiate a video recording, you’ll press the “record” button on the back of the camera. That’s the button with a red dot here:


SX530 HS Record Button.JPG

 

If you try this and you’re still having issues, our 100% free, US-based technical support will be happy to help! They’re available weekdays from 10am to 10pm (ET) at 1-800-OK-CANON.

 

If you’re out of the USA, you’ll want to reach out to technical support in your country. You’ll find contact information on their website by clicking HERE.

 

We hope this helps!

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New Contributor
Posts: 2
Registered: ‎08-24-2017

Re: My Power Shot SX 530 hs will not shoot video.

Thanks. I actually feel pretty stupid.

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