Download pictures to the computer

[clarkscape]

When I plug the camera to the computer the window does not open to allow me to down load pictures.

It has always worked in the past. A570 IS  is the camera.  I also tried to insert the disc and it does not

open the window either.

[Crista]

Hi clarkscape!

To have a better understanding of your issue, please let everyone know what operating system you are connecting your Powershot A570 IS to. That way, community will be able to assist you with suggestions appropriate for your product.

Thanks!