02-20-2017 12:54 AM
So the community may better assist you, would please let us know what OS version is your Mac? I assure you that we're always looking for solutions when there's a connectivity issue involved and that we're doing everything to ensure your full enjoyment of the camera.
02-20-2017 07:07 AM
02-20-2017 02:09 PM
It unfortuantate that Canon seesm to think offering ImageSync as an alternative is a solution rather than fixing CameraWindow. I think this says something poor about the culture and its relationship with its buyers.
02-22-2017 02:09 PM
03-03-2017 12:34 PM
It's March 3, two months after your post and I still have this same problem.
G7 x mark ii does not connect to CameraWindow 8. The camera detects the Macs on my wifi network and after I select any one of them it says it is connecting but then shows "connection failed". The Image Capture utility on the Mac does show the G7x while the camera is trying to connect.
The Apple webisite says Mac OS 10.2 Sierra supports this camera. If so, then the problem is on the Canon side. There is no problem connecting to an iPhone or an iPad using the CanonConnect app.
Can someone from Canon support please clarify whether MacOS Sierra is supported or when it will be supported.
03-04-2017 07:58 PM - last edited on 10-25-2017 03:25 PM by John_B
Thank you for posting.
For the wireless transfer of images to computers using Mac El Capitan and Mac Sierra operating systems, you must use a camera that supports Image Sync and you must use the Image Sync transfer method. For step-by-step instructions, please click here.
EDIT: Link Updated.
03-11-2017 03:14 PM
Just bought my G7X II 3 days ago. I connected with my iPhone fairly easily, but for the life of me couldn't figure out why I kept seeing "Searching" when I tried to connect my Macbook Air, running El Capitan 10.11.6. Seriously, I had do a Google search to find this forum and discover Canon doesn't support it? Not cool, Canon! The ONLY saving grace is that it's so quick and easy to pull the card from the camera and plug it into my Mac to upload photos. I'm much more likely to want to use the WiFi connection with my phone. BUT, how ironic that I've paid for an up-to-date camera that actually isn't!
03-15-2017 12:41 PM
I wonder if anybody knows if it is possible to conect a tablet or my MacBook Pro (Sierra) to my G7X so I can use it as a monitor when shooting video. Tethering I believe is called. Not sure.
I really hope it works! Its a great lil camera so I am not keen to get a DSLR
I look forward to your answers!
Thank you very much!
03-15-2017 12:48 PM
03-15-2017 03:30 PM
Thank you for posting.
Your PowerShot G7 X can only display images on your television when the camera is in the playback mode.