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Product Expert
Posts: 893
Registered: ‎10-16-2012

Re: Change the battery pack

Hi Mahargg,

 

Thank you for posting.

 

I believe the best option for you is to contact us. For contact options, please use this URL: http://Canon.us/ContactCF

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New Contributor
Posts: 2
Registered: ‎12-28-2017

Re: Change the battery pack

I own an EOS Rebel T5i. It did not take long before it told me "Replace Battery Pack".

I ordered two replacement batteries, and a double-battery pack to mount under the camera body. Same issue.

Cleaned all contacts, without success.

placed the batteries in an EOS T3 and they worked without any problems.

I am now leery on ordering the T6, as I am afraid that the issue might be with these series of Canon brands.

This issue is intermittent, though. Sometimes, I will not get an error message, but it makes my camera unreliable (ie: wedding photo shoots) as I do not know when it will let me down.

New Contributor
Posts: 1
Registered: ‎03-28-2018

Re: Change the battery pack

I got the same problem with canon T6. any idea? 

 

New Contributor
Posts: 2
Registered: ‎12-28-2017

Re: Change the battery pack

Just acquired a T6 for a price I could not refuse.  Placed the battery pack I normally use on the T5i - and Bingo!  It works flawlessly.  Returned the battery pack to the malfunctioning T5i, and it turned on without a hitch!  I think that the "Jealousy Module" might have been defective!

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