02-07-2017 03:50 AM
02-07-2017 05:27 PM
Hi Sammy121,
Thank you for posting.
If you're able to do so, I recommend that you reset your camera to its default settings. To do this, turn your camera on, then press the MENU button.
When the menu appears, navigate to the "Settings" tab, then scroll down to "Reset All" and press the FUNC SET button. On the next screen, choose OK, and press FUNC SET, once again.
If your camera still malfunctions, please contact our Technical Support Team. For contact options, please use this URL: http://Canon.us/ContactCF
02-07-2017 11:06 PM
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
03/26/2024: New firmware updates are available.
EOS 1DX Mark III - Version 1.9.0
12/05/2023: New firmware updates are available.
EOS R6 Mark II - Version 1.3.0
07/31/2023: New firmware updates are available.
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