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New Contributor
Posts: 1
Registered: ‎10-24-2017

Canon Powershot - Won't take a picture

Hello!  I can turn on my Canon PowerShot S5IS and all the functions appear to be working fine. 

 

However, when I try to click the big silver button to take a picture, nothing happens. 

 

I have tried in other modes  (manual, etc), and still nothing. 

 

The button clicks when I push downward but the camera doesn't do anything. 

 

Please help!!  Thanks so much.  Smiley Happy 

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Product Expert
Posts: 813
Registered: ‎10-16-2012

Re: Canon Powershot - Won't take a picture

Hi Belle_bottoms,

 

Thanks for posting.

 

Please try this: Remove the batteries from the camera and close the battery compartment. Next, turn the power switch to the "Camera On" position and hold it there for 5 seconds, then release the power switch. Replace the batteries and turn the camera on.

 

If your camera works normally, you're ready to start shooting.

 

If the issue persists, I recommend contacting our Technical Support Team. For contact options, please use this link: http://Canon.us/ContactCF

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