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New Contributor
Posts: 3
Registered: ‎01-05-2018

Camera not connecting via USB

Hello,

 

For some reason, my computer can no longer read my camera. When I plug in the cable, the camera screen switches and iPhoto pops up, but no camera appears in iPhoto. I have a Canon Powershot SX720 HS.

 

Thanks!

Honored Contributor
Posts: 6,365
Registered: ‎08-13-2015

Re: Camera not connecting via USB

Try a new cable.  They have been known to fail without any signs of visible physical damage.  Get a quality USB data cable, not one of those USB “power” cables that they sell at gas stations.

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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
New Contributor
Posts: 3
Registered: ‎01-05-2018

Re: Camera not connecting via USB

I tried a different cable and the problem persists. Which means it's the camera or iPhoto...

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New Contributor
Posts: 3
Registered: ‎01-05-2018

Re: Camera not connecting via USB

Along that train of thought, I restarted iPhoto and now it's working. Problem solved?

New Contributor
Posts: 1
Registered: ‎01-31-2018

Re: Camera not connecting via USB

I have the Powershot SX40 HS(purchased in 2012) and it also just stopped connecting to my computer for no reason after many years and times of transferring photos.  I have tried everything.  I have tried numerous cables, called the support center (no help), etc. 

 

I am going to get a new cable today, but any ideas out there?  If you say turn off the WIFI - I don't even know if my camera has that - and if it does - how do you do that?

 

 

Occasional Contributor
Posts: 11
Registered: ‎02-04-2018

Re: Camera not connecting via USB

I am having same problem. Got a new cable and no change. Uploads to my laptop with either cable but not my desktop. Was working perfectly two weeks ago. I think this camera has a variety of software issues.

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