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New Contributor
Posts: 1
Registered: ‎02-11-2017

Busy

Hi,

 

   I have the Canon Powershot SX530 HS and I am trying to factory reset it and It keeps saying "busy" and brings me back to the home screen area.. Is there a way I could fix this of should I just bring it back and get a new one? Thanks!

Esteemed Contributor
Posts: 4,901
Registered: ‎08-13-2015

Re: Busy


Joeyrose1236 wrote:

Hi,

 

   I have the Canon Powershot SX530 HS and I am trying to factory reset it and It keeps saying "busy" and brings me back to the home screen area.. Is there a way I could fix this of should I just bring it back and get a new one? Thanks!


If you can take it back, then take it back.

 

Most of the time, the "busy" message is supposed to mean the camera is writing to the memory card.  Make sure that you are using a compatible card from a name brand manufacturer.    

 

It can also mean that it is attempting to recharge a built-in flash.   I suggest charging the battery, and then remove the memory card before you turn the camera back on.

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"I don't rent software. I use Photoshop CS6, ACR 9.8 and Lightroom 6.8 ."
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Product Expert
Posts: 770
Registered: ‎10-16-2012

Re: Busy

Hi Joeyrose1236,

 

Thanks for posting.

 

If you're still encountering this difficulty, please remove your camera's memory card, close the memory card, then power your camera on. If your camera works normally, please try a different memory card.

 

Your camera will accept the following memory cards:

 

  • Secure Digital standard card (SD) support capacities up to 2 GB
  • Secure Digital High Capacity (SDHC) that support capacities up to 32 GB
  • Secure Digital eXtended Capacity (SDXC) that support capacities more than 32GB

While we don't recommend specific brands or models of cards, we do recommend that you use a memory card produced by a major manufacturer that closely adhere to the current industry standards. You may see the standards at sdcard.org.

 

We recommend against the use of cards that require an adapter to fit in the camera (i.e. micro-SD or Mini-SD). The increase in the number of connections between the camera and memory card (from the memory card to the adapter, then from the adapter to the camera) makes a malfunction more likely.

 

Finally, your camera does not support memory cards using the UHS-I or UHS-II standards. Some such cards will have "UHS-I, UHS-II or UHS-III on them. Others will have a "1", "2" or "3" superimposed on a "U". While these cards should be backward compatible with older memory card standards, not all of them will work. Please check with the card manufacturer for details regarding backward compatibility with the Speed Class 10 or Speed Class 6 card standards.

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