12-24-2012 06:08 PM
To have a better understanding of your issue, please let everyone know which model printer you own. That way, our Canon Forum members and our Subject Matter Experts will be able to assist you with suggestions appropriate for your model.
02-08-2013 11:58 AM
I'd first suggest removing all cords from the printer, including the power and the USB cable connecting it to the computer. Let it sit isolated this way for at least ten minutes. Then, connect only the power cord back in and verify if it powers on again. If not, try a different wall outlet if possible. If the unit still does not power on, unfortunately service would be required.
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