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New Contributor
Posts: 2
Registered: ‎03-05-2016

selphy cp910 freeze at home screen

Hi,

I have a photo printer canon selphy cp910, and it's frozen at home screen.

Have anything can I do to solve it?

Thanks.

Product Expert
Posts: 1,500
Registered: ‎07-28-2014

Re: selphy cp910 freeze at home screen

Hi josekleber,

 

It is recommended that you contact live technical support . There is NO charge for this call. Real time feedback of a live technical support call would be very beneficial in this case.

Please dial 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays). A Canon technical support representative will be able to resolve this issue faster.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
New Contributor
Posts: 3
Registered: ‎05-26-2017

Re: selphy cp910 freeze at home screen

did you ever figure it out.  mine has worked fine and now all of a sudden....stuck on the canon screen. 

New Contributor
Posts: 3
Registered: ‎05-26-2017

Re: selphy cp910 freeze at home screen

has anyone figured out how to unfreeze the selphy CP910???  has worked fine now stuck on the Canon screen. 

Moderator
Posts: 1,029
Registered: ‎10-25-2012

Re: selphy cp910 freeze at home screen

Hi dluvpink,

 

It's recommended that you reach out to our US-based technical support team at 1-800-OK-CANON (800-652-2666) for further troubleshooting. 

New Contributor
Posts: 3
Registered: ‎05-26-2017

Re: selphy cp910 freeze at home screen

Thank you, will call Tuesday
New Contributor
Posts: 1
Registered: ‎09-27-2017

Re: selphy cp910 freeze at home screen

i have the same problem, but i live in Lebanon (middle east) who can i contact?

Highlighted
Moderator
Posts: 1,160
Registered: ‎07-08-2013

Re: selphy cp910 freeze at home screen

Hi, dannybakhos!

 

If you're in Lebanon, our friends at Canon Middle East can help you.  You'll find them at http://www.canon-me.com

 

We hope this helps!

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