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Posts: 1
Registered: ‎10-16-2017

print spooler problem with iX6800 but not MP620

Win 10 64bit on Dell Inspiron.

 

I have both an iX6800 and Mp620 printer on this computer. The problem is ONLY with the iX6800. I have to restart the print spooler each time I want to print.

 

I do not have to with the MP620 regardless of which printer was previously used.

 

I deleted the driver for the iX6800 then downloaded and installed a new one from the Canon site. Same problem.

 

Any help will be appreciated.

 

Thanks

Paul

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