10-16-2017 09:11 PM
Win 10 64bit on Dell Inspiron.
I have both an iX6800 and Mp620 printer on this computer. The problem is ONLY with the iX6800. I have to restart the print spooler each time I want to print.
I do not have to with the MP620 regardless of which printer was previously used.
I deleted the driver for the iX6800 then downloaded and installed a new one from the Canon site. Same problem.
Any help will be appreciated.
12-26-2017 04:28 PM
In order to better assist you, allow me to ask a couple questions:
I look forward to your reply.