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Frequent Contributor
Posts: 41
Registered: ‎07-17-2015

ip8720 keeps printing my name on print.

I once enabled my printer to print my name on the borders of my prints. Since I've disabled that function in page setup and 'stamp/background' it still prints my name on the border. Is this a malfunction of the printer or must I do something further?

Product Expert
Posts: 1,570
Registered: ‎07-28-2014

Re: ip8720 keeps printing my name on print.

Hi brassman,

 

Please try reinstalling the printer driver.

 

The latest driver is available from the following link:

 

https://www.usa.canon.com/internet/portal/us/home/support/details/printers/crafting-printers/ip8720?...

 

Once reinstalled, please attempt to print.

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