07-05-2016 08:05 PM
i have a 4 month old mb2320 maxify and its displaying error code 5040. i have re-booted and unplugged and replugged several times and nothing is working
beth
07-05-2016 08:54 PM
http://ugp01.c-ij.com/ij/webmanual/ErrorCode/MB2300%20series/EN/ERR/5040.html
08-22-2016 06:09 PM
That link says to do exactly what OP said has already been done.
I am also having this issue with the same printer and I have also done the suggested actions with zero results.
Any useful information on this issue would be nice as my printer is only a few months old but now as useful to me a huge paper weight.
08-23-2016 07:17 AM
If you had done exactly what the link said you would have called service. What was their suggestion?
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