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i have a 4 month old cannon MB2320 that is displaying error code 5040..i have rebooted and unplugged

schmoo1399
Apprentice

i have a 4 month old mb2320 maxify and its displaying error code 5040.  i have re-booted and unplugged and replugged several times and nothing is working

 

beth

3 REPLIES 3

jrhoffman75
Legend
Legend

http://ugp01.c-ij.com/ij/webmanual/ErrorCode/MB2300%20series/EN/ERR/5040.html

 

 

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic

That link says to do exactly what OP said has already been done. 

 

I am also having this issue with the same printer and I have also done the suggested actions with zero results. 

 

Any useful information on this issue would be nice as my printer is only a few months old but now as useful to me a huge paper weight.

If you had done exactly what the link said you would have called service. What was their suggestion?

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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