09-19-2017 11:48 PM
i am using macOS version 10.12.6. i am using USB on my PIXMA mx922 printer. so please help me out and explane to me clearly because i get tired of this printer. how do I print in black without using my color ink on my pixma mx 922 printer?
09-20-2017 05:54 AM
The PIXMA MX922 will use color ink tanks to print colored text. Even if the grayscale option is checked in the printer driver, if the original text is in a color other than black, the PIXMA MX922 will combine the cyan, magenta and yellow ink tanks together to make a composite black. This is why your color ink cartridges are still being used.
To use only the black ink tank, the original text must be black and the paper setting must be set to Plain Paper.
If you continue to have difficulties, please contact our support group using the following link: