02-03-2013 11:42 AM
I was checking ink levels and after replacing a cartridge I received an error message B200. I unplugged the unit, and later replugged it but I still get the same message. Any ideras?
02-05-2013 09:00 AM
I called Canon service and they said that it could be the printer head or the main board. In either case the repair cost would be over $100, more than I paid for the unit. I found a more advanced Canon model MG5200 on sale at Walmart for $59.00. The Canon Loyalty Discount Programapplies only to current models and again, the cost to me would have been over $140.00.
08-29-2013 11:57 PM - edited 09-01-2013 03:59 PM
If you're still running into the B200 error code after unplugging the printer for at least 10 minutes, you'll want to contact our technical support agents. Just click on Contact Us to drop us a line.
09-03-2013 09:21 AM
Our Technical Support Team is available either by email or by phone, depending on which method of communication is most convenient for you!
Our Phone support is open Monday-Friday 10:00 a.m. - 10:00 p.m. EST, excluding holidays, and email is 24/7. Again just click the CONTACT US link if you need a Technical Support agent!
09-19-2015 10:17 AM
BrianA. — thanks for posting your follow up and your experience calling Canon Tech Support. My 5-yr. old PM560 just crapped out with the B200 error and your post was exactly what I needed — so thank you. You saved me time and frustration and unneccessary wait time with the Support staff, just so I could find out that I need to buy a new printer.