10-02-2013 09:22 AM
So that the Community can help you better, we will need to know any error messages you're seeing, and the Computer Operating System you're using (Windows XP/Vista/7/8 or Mac 10.x), as well as the way you connect to your device (USB or networked via WiFi or Ethernet).
Any other details you'd like to give will only help the Community better understand your issue!
Thanks and have a great day!
12-07-2013 12:25 PM
Absolutely found the answer. On your panel, my PC was showing, but it had the wrong name (because I had crashed hard drive replaced and I didn't realize the computer gave itself a new name. To fix, just press the Save/Forward button, select PC, and it should give you the proper name of your computer. Select it, and, at least for me, it began working from the panel to PC immediately again.
Wish the tech guys would suggest this first before asking so any questions about operating systems, etc.