09-01-2015 01:31 AM
I have a Canon Selphy CP910.
The ink cartridge is jammed in the printer and cannot eject.
How do I remove the ink cartridge.
This is the second unit I have owned that this happened. I replaced the unit with a new one, and it hapened again.
The removable cartridge will not eject.
Solved! Go to Solution.
09-03-2015 11:29 AM
Please try the following to see if we can resolve your issue:
1. Turn the printer off.
2. Open the side of the printer to access the ink cartridge.
3. Push the cartridge into the printer to ensure that it is secure.
4. Turn the printer on and back off again.
Once this has been done, try to remove the ink cartridge from the unit.
If the issue persists, find more help at Contact Us.
09-04-2015 06:39 PM
After disassembling the unit, I realized the motor to the roller was still engaged and did not have a mechanical realease point. The unit was reassembled and the ON-and-OFF-and-ON process released the roller, and the cassette popped out. This is a problem I over thought. Yes, the simple solution is usually the best solution (humility gained); my wife can't stop laughing! Thanks for your help... seadog67
09-07-2015 05:27 AM