08-07-2017 08:34 PM
Yesterday everything was fine. Today it will print any size I like except the one I need.
The image was sized in my image program. I then cropped the image into two sections (same as yesterday) and printed. Again and again and again and it's pretty much the same thing over again.
I need a 7 inch length print of the first part and it keeps giving me 7.5"
I resize and save the image. 7.5"
Crop the same as yesterdays image. 8.5"
Change the paper size. 6.5/8", 7.5 and 8.5
My image viewer shows actual size of image. Cropping gives me the size I need for printing
I size to fit page. Doesn't work. Default doesn't work. Changing paper size doesn't work
Printed about 20 times already and nothing is working. It has to match the image printed yesterday as it's a top and side view to be transfered to a block of wood for cutting out
Other choice is take it to a printer and have them print it out for me as I'm just wasting ink andf Canon ink isn't cheap
08-07-2017 08:45 PM
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To have a better understanding of your issue, please let everyone know what printer model you own and what opertaing system (Windows 7, 8, 10) or Mac OS X (10.X) you are using. That way, community will be able to assist you with suggestions appropriate for your product.
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11-24-2017 03:26 PM
I'm afraid this model was retired prior to the release of Windows 10, and no drivers have been written for the new operating system. The printer will continue to work with Windows 8.1 or earlier. Older versions of the drivers may not provide full functionality on new computers.
If you would like to replace your printer, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price, and with free FedEx Ground shipping. If you would like to take part in this option, please call our Sales Department at (866) 443-8002 seven days a week, 8am to Midnight ET. Let them know you have been working with email technical support and the Canon Upgrade Program was offered.
11-24-2017 04:07 PM
Printer works fine with WIN10. Maybe I'm just currently not finding the right combination of chosen items to make it do what I want.
Last year I printed the 20" full length of my image on two taped pieces of paper. Top and side image.
When I resized the image 4" smaller. Somehow I forgot what I did last year. I did manage to do two seperate top images and tape them together, but a few weeks later when I went to do the side images. Again I forgot what I did to print it out and sperate images didn't work.
Just going to copy onto a USB drive and have a print shop do it for me