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New Contributor
Posts: 2
Registered: ‎09-28-2017

Printer USB cable problem

Hi,

 

My laptop is not recognising my printers Usb cable when I prug it in to print, I'm using windows 8.1 and I don't know if my driver is outdated or not, please can someone give me advice on what to do. I really need to print a few important documents.

 

 

Moderator
Posts: 1,109
Registered: ‎07-08-2013

Re: Printer USB cable problem

Hi, Carmen81!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, search our knowledge base or contact our US-based technical support team at http://canon.us/SupportCF

Thanks and have a great day!

New Contributor
Posts: 2
Registered: ‎09-28-2017

Re: Printer USB cable problem

I have a Canon Pixma iP2700 Printer. The Printer is set up as a device on my Laptop, but it does not read the usb cable.And it tells me that it doesn't recognise the usb..ect.
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