Canon Community Canon Community
 


Reply
Highlighted
New Contributor
Posts: 1
Registered: ‎03-19-2017

Pixmaix6820 keeps zooming in on images when printing

Hello,

 

 I have a Pixmaix6820 that doesnt print the full image. I'm running it on a MAC (Sierra) and trying to print on kodak glossy photopaper. Everytime I print, the image is scaled up and have all the edges cut off for some reason. The 'scale to fit media' box is ticked and the image is exactly 8.5x11 at 300 dpi. Ive tried making the dpi/image a little smaller, hoping that the 'scale to fit' button would work but the image is still zoomed in.

I had a smaller canon printer before this one and it had no troubles at all so I'm a little frustrated. I'd appreciate any help!

 

Thank you

 

Also here are pics of my print settings if that helps at all

Screen Shot 2017-03-19 at 9.50.31 AM.png

Screen Shot 2017-03-19 at 9.50.31 AM.png 

Product Expert
Posts: 2,411
Registered: ‎10-16-2012

Re: Pixmaix6820 keeps zooming in on images when printing

Hello.

 

If borderless printing is enabled, the image will be extended beyond the edges of the paper in order to guarantee the edge to edge bleed.  To prevent any cut off, you will have to print a "bordered" image instead.  This will allow you to retain the entire image.

 

If additional assistance is needed, find more help at Contact Us.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement