12-01-2014 05:47 PM
Put in a new BCI-21/24C color cartiridge. The printer will not print in color. I have cleaned the nozzles, run alignments, etc. Any ideas?
12-04-2014 05:13 AM
Hi Rickvid,
If the cleanings and alignments did not get the ink to print, the printer will require servicing; please call or email us at one of the methods on the Contact Us page to obtain your servicing options.
04/16/2024: New firmware updates are available.
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