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Mf4570dn will not scan

Shelly
Apprentice

I have a Canon Image class MF4570dn printer/scanner that will not scan - it did scan up to a few weeks ago and i can't figure out what is wrong - I have shut it down and checked all the cables.  I am working on windows 7 Professional - when I try scanning it goes into thinking mode forever or sometimes I get an error message stating something about the computer.

1 REPLY 1

Jengan
Apprentice

My Cannon MG3520 used to give me a visual picture of whether my printer/scanner was "selected" or not. I can't find tha now. The  I want to scan documents and something is interfering. Windows put upgrades on last week. I didn't have trouble before that. What do I need to check or readjust?

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