MY MP-560 prints a test page fine, but when I scan, copy or print, the page is blank.

[Lopato]

I cleaned and deep-cleaned the heads. I doubt it's a software issue or it would have copied fine, no? 

The test page printed fine, with all colors present, etc. 

[Patrick]

Hi Lopato,

In regards to this issue, it would be faster to contact us.  Before you do though, please verify that the test page that you printed is correct.  Please follow these steps:

 1.  Press <HOME>.

 2.  Rotate the menu to Settings and press <OK>.

 3.  Press <OK> on Maintenance.

 4.  Press <OK> on Nozzle Check Pattern.

 5.  Press <OK> on Yes.

The Nozzle Check will print.  Please compare your printout to the example that has been attached below:

For further assistance, please contact our support group using the following link:

http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer