I have an MG3122 which worked fine. But now it won't print. I get a popup message that says Printer is Not Responding. I get this message even if I connect my laptop to the printer with the USB cord. So, it won't print wirelessly or when connected. I can't find the CD to reinstall, but I'm not sure that would help anyway since it won't print from my iphone 6 either.
To ensure the most accurate information is provided, we will need to know the version of Windows or Mac in use.
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
