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Ip7220 less than a year old just stopped printing

flypaper2222
Apprentice

IP7220 woke fine one day next day nothing, it goes through all of its warm up everything looks and sounds good, updated driver, full inl carts, no error message....hit print and you can hear it doing ots thing expect it doesn't lay one drop of ink on the paper. Ran clean mode twivce, ran Deep Clean twice checked carts checked cables pressed print NOTHING....how can a company get away with selling crap and not take any resposability?

1 REPLY 1

Ramona
Authority

Hi flypaper2222,

 

Since you have already verified that the ink tanks in the printer are full and have run both cleanings and deep cleanings on the printer and ink still does not appear on the page, the printer may require servicing.  We ask that you please call 1-866-261-9362, Monday - Friday 10:00 a.m. - 10:00 p.m. ET (excluding holidays) to speak to a Canon technical support representative for further assistance.  There is no charge for this call.

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