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New Contributor
Posts: 2
Registered: ‎01-24-2013
Accepted Solution

I have a massive paper jam (10 pages)in my canon pixma mx432

My printer was printing a document when I noticed there were only 2 pieces of paper left so I tried to add some more and must have done it at just the wrong time..now there are 15 pages of paper stuck and I can see them at both the input and output wrapped tight.. Can't pull even one page out the input..Is there any help or have I damaged the printer beyond repair?? Tried all the paper jam suggestions..but my jam is way, way beyond that!!

New Contributor
Posts: 2
Registered: ‎01-24-2013

Re: I have a massive paper jam (10 pages)in my canon pixma mx432

Solved!!! How?  Take plyers and grab a bunch of paper(10 sheets ) from the input tray..pull really hard..I started from the bottom up and managed to pull out 30+ sheets..Lesson learned..Do not slam in more paper while printer is printing!!!

New Contributor
Posts: 2
Registered: ‎01-11-2017

Re: I have a massive paper jam (10 pages)in my canon pixma mx432

Thanks!! Great fix!! Thought I had to throw it away!!
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New Contributor
Posts: 1
Registered: ‎02-15-2018

Re: I have a massive paper jam (10 pages)in my canon pixma mx432

Key point.

UNPLUG THE PRINTER!

 

Once power is removed from the printer, the tensioner that's power-driven goes slack.

 

ALL of the massive paper jam pulls out almost EFFORTLESSLY.

 

 

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