01-24-2013 08:10 AM
My printer was printing a document when I noticed there were only 2 pieces of paper left so I tried to add some more and must have done it at just the wrong time..now there are 15 pages of paper stuck and I can see them at both the input and output wrapped tight.. Can't pull even one page out the input..Is there any help or have I damaged the printer beyond repair?? Tried all the paper jam suggestions..but my jam is way, way beyond that!!
Solved! Go to Solution.
01-24-2013 10:39 AM
Solved!!! How? Take plyers and grab a bunch of paper(10 sheets ) from the input tray..pull really hard..I started from the bottom up and managed to pull out 30+ sheets..Lesson learned..Do not slam in more paper while printer is printing!!!
02-15-2018 12:13 PM
UNPLUG THE PRINTER!
Once power is removed from the printer, the tensioner that's power-driven goes slack.
ALL of the massive paper jam pulls out almost EFFORTLESSLY.