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Getting a 'A Driver supporting Solution Menu EX' is not installed after I upgraded Windows 7 to 10

Contact
Apprentice

When i update from Windows 7 to 10 on a laptop the system does not allow me to use my Windows 10 due to a 'Solution Menu EX driver' issue.

Do you have a solution for me please ?
Thanks you

2 REPLIES 2

Fatima
Apprentice

Just had the same prob. Just go to 

 

https://www.canon.co.uk/support/consumer_products/product_ranges/printers/pixma/

 

choose your printer and re-install the driver.

 

At least my Canon Pixma MP280 had the same error and is now working fine on Windows 10.


@Contact wrote:

When i update from Windows 7 to 10 on a laptop the system does not allow me to use my Windows 10 due to a 'Solution Menu EX driver' issue.

Do you have a solution for me please ?
Thanks you


 

Kev_Y
Apprentice

I am having the same trouble with my Pixma MG 3160 I can not get the Solution Menu X to function or find a version for windows 10

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