06-16-2017 06:12 AM
Hi i have failed to resolve the paper jam issue on my home printer Canon MG2550 . I have followed all the advisory steps so far without success. There is no paper jammed in the unit !
Any advice much appreciated
06-16-2017 11:40 AM
Hi AFC625,
To resolve the paper jam error, please watch the following 2 videos:
https://www.youtube.com/watch?v=XqWAtKWKS10
https://www.youtube.com/watch?v=EYGUYAQFXgo
If you continue to have difficulties, please contact our support group using the following link:
http://Canon.us/ContactLI
03/26/2024: New firmware updates are available.
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