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Posts: 1
Registered: ‎06-16-2017

False paper Jam MG 2550

Hi i have failed to resolve the paper jam issue on my home printer Canon MG2550 . I have followed all the advisory steps so far without success. There is no paper jammed in the unit !

Any advice much appreciated

Product Expert
Posts: 1,359
Registered: ‎07-28-2014

Re: False paper Jam MG 2550

Hi AFC625,

 

To resolve the paper jam error, please watch the following 2 videos:

 

https://www.youtube.com/watch?v=XqWAtKWKS10

 

https://www.youtube.com/watch?v=EYGUYAQFXgo

 

If you continue to have difficulties, please contact our support group using the following link:

http://Canon.us/ContactLI

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