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New Contributor
Posts: 2
Registered: ‎09-08-2017

Does a little X over the ink symbol mean is should be replaced? Procedure?

I am a newby with naive questions about changing ink cartridges?

1) Does a little x over the cartridge sysbol mean it should be changed?

2) What is the procedure?

3) I bought a box of 28 cartridges from Arthur Imaging together with the machine. Will they work ok?

Moderator
Posts: 159
Registered: ‎05-10-2016

Re: Does a little X over the ink symbol mean is should be replaced? Procedure?

Hi!

Welcome to the Canon Forums and thanks for your post!

To have a better understanding of your issue, please let everyone know what printer you are using. That way, the community will be able to assist you with suggestions appropriate for your product.

If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via email at http://Canon.us/ContactCF or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).

Thanks! 

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