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New Contributor
Posts: 2
Registered: ‎06-06-2017

Canon Selphy CP800 - Ink Cassette Message

Hello -

I just installed a brand new ink cassette into my Canon Selphy CP800 but it won't work.  The screen displays the following message...ink cassette is empty insert new ink cassette.  Any help would be greatly appreciated!

Thank you!

New Contributor
Posts: 1
Registered: ‎08-15-2017

Re: Canon Selphy CP800 - Ink Cassette Message

Did you ever resolve this issue? Having the same problem.

New Contributor
Posts: 2
Registered: ‎08-18-2017

Re: Canon Selphy CP800 - Ink Cassette Message - same with CP810

I have the same Problem with my CP810. Installing a new original cassette helps nothing.

 

I read somewhere, that inside could be a gear that could be broken. but how to open the printer?

New Contributor
Posts: 2
Registered: ‎06-06-2017

Re: Canon Selphy CP800 - Ink Cassette Message - same with CP810

Hello - Sorry but I never got it solved.  Ended up just purchasing a new one.

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