11-10-2013 12:53 PM
11-14-2013 08:32 AM
Welcome to the Canon Forums and thanks for your inquiry! The Forums aren't meant for immediate assistance, but designed to allow the community to help each other with issues encountered or tips they'd like to share along the way.
If you've come across a problem that requires urgent assistance, we'd recommend contacting our technical support team by phone or email by clicking HERE.
We hope this helps!
11-16-2013 10:33 AM
To try and resolve this issue, please turn the printer off and back on. If the error still persists, feel free to call us at 1-800-OKCANON for additional assistance.
12-27-2013 07:15 AM
I bought my printer a couple of months ago and it worked fine. Until a few days ago it just broke down with a code error 5011...I came home turned it on and 'beep beep beep'. I am unsure what happened. I know I was running low on ink so I bought ink and was going to change it but the error occured whenever i turned it on. Now I'm unsure if I should return the ink if the printer is really broken...