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New Contributor
Posts: 3
Registered: ‎03-30-2018

Can't get past first screen

I have just turned on my Selphy cp1200 printer and I can’t get past the first screen. It’s a black screen with "canon" written in white. None of the buttons are working. I can’t even turn it off. All I can do is unplug it. Extremely Frustrating!
Valued Contributor
Posts: 388
Registered: ‎11-19-2017

Re: Can't get past first screen

Follow the set up instructions.  If that doesn't work, exchange the printer.

 

Starts On Page 8

Rick
Bay Area - CA
~6D2 (f/w 1.0.3) ~16-35mm f2.8L II, 50 f1.8 STM, 85 prime, 70-200 f2.8L IS II ~Sigma 24-70 f2.8 Art (f/w 2.0) ~Sigma 150-600 C + TC1401 1.4x (f/w 1.03) ~Speedlite 430 EX II ~DxO PhotoLab Elite ~DPP 4.8.20 ~Windows10 Pro nVidia GPU 1803 ~Android 8.1
Product Expert
Posts: 1,749
Registered: ‎07-28-2014

Re: Can't get past first screen

Hi Tjwilliford,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

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