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Can't get past first screen

Tjwilliford
Apprentice
I have just turned on my Selphy cp1200 printer and I can’t get past the first screen. It’s a black screen with "canon" written in white. None of the buttons are working. I can’t even turn it off. All I can do is unplug it. Extremely Frustrating!
3 REPLIES 3

shadowsports
Legend
Legend

Follow the set up instructions.  If that doesn't work, exchange the printer.

 

Starts On Page 8

~Rick
Bay Area - CA


~R5 C (1.0.6.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10, 430EX III-RT ~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw/MF656Cdw ~Pixel 8
~CarePaks Are Worth It

Patrick
Product Expert
Product Expert

Hi Tjwilliford,

 

It is recommended that you contact one of Canon's Technical Support Representatives. To contact a Technical Support Representative, please use the link below:

http://Canon.us/ContactLI

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

eboyskie
Apprentice
same problem here *
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