02-14-2018 09:24 PM - edited 02-14-2018 11:36 PM
I already did a lot of deep cleaning, nozzle checks and print head alignment but still it only prints blue shades of pink. I run troubleshooting through my pc and it says that the usb port is not compatible with 3.0. I already opened the catridge and cleaned it maually. Everything is good inside the carti=ridge. What happened? Any suggestion what to do?
05-04-2018 12:05 PM
If the issue persists after cleanings have been done, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.
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