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printing is not straight and keeps telling me to turn power off

arkansaspewman
Apprentice

MX 870 Canon printing is not straight and keeps telling me to turn power off

1 REPLY 1

Karl1
Rising Star

Hi arkansaspewman,

 

It sounds like you are getting a service error on the printer.  I recommend checking inside the printer for any obstructions, as well as trying to unplug it for about 5 minutes, then plug it back in.  If the issue persists, I would recommend using the Contact Us link to get in touch with our support staff who can provide any available service options.

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