Canon Community Canon Community
 


Reply
Occasional Contributor
Posts: 11
Registered: ‎07-06-2017

printer canon 735cx: error sending email after scan

[ Edited ]

hi all,
I have a canon mf735cx, i have to send a scan via email.


I configured smtp server, sending mailbox and its pwd, screenshots attached.

if I scan and then choose recipient email, I get error #753.

it is related to settigs tcp/ip, but the printer is online and everybody print from lan...

the only thing, I have not found a way to set SSL, and having gmail as starting email maybe it is needed...

 

someone can help?

 

 

 

 

 

Moderator
Posts: 1,007
Registered: ‎10-25-2012

Re: printer canon 735cx: error sending email after scan

Hello!


Welcome to The Canon Community, and thank you for your inquiry!

We appreciate your participation, however we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please CLICK HERE and select your country or region for your support needs.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Occasional Contributor
Posts: 11
Registered: ‎07-06-2017

Re: printer canon 735cx: error sending email after scan

[ Edited ]

ah, ok

thought it was a forum...

 

just seen your suggestions for supporting but they are not  for free...

 

is there any other free-forum or "worldwide" one?

Highlighted
Occasional Contributor
Posts: 26
Registered: ‎11-08-2017

Re: printer canon 735cx: error sending email after scan

You're correct, gmail servers do require SSL. This should be configurable right below where you specified the smtp server username and password in your printer settings.
powered by Lithium

LIKE US on Facebook FOLLOW US on Twitter WATCH US on YouTube CONNECT WITH US on Linkedin WATCH US on Vimeo FOLLOW US on Instagram SHOP CANON at the Canon Online Store
© Canon U.S.A., Inc.   |    Terms of Use   |    Privacy Statement