cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

paper exit guide is broken in the middle

ymf4890
Apprentice

I have a canon MF4890dw printer. Is it possible to change paper exit guide part?

12 REPLIES 12

chowsir
Apprentice

One of the flimsy rollers of this unit broke and the printer says it cannot detect any paper.

Glue will not keep it together as it turns on the part that is broken.

Hi chowsir.

 

If a roller is broken inside the machine, please call us at 1-800-OK-CANON (1-800-652-2666) and we will be able to assist you.  There is no charge for this call.  While I understand that the forum may be your preferred method of communication, speaking with our telephone technical support group will be very beneficial in this case.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

fixer23
Apprentice

I fixed this by attaching a brace. 
Here's a post about it: https://polychronis.gr/jekyll/update/2021/04/03/canon-printer.html

Announcements